We have extensive experience of waiting-list and case-load management for Local Authorities. Our pro-active approach allows us to tailor services and to react promptly to local authorities’ ever changing demands.

Waiting List Outsourcing

By outsourcing to us, we give you the extra capacity to manage high volumes of referrals and reduce your waiting lists. We already have many contracts with local authorities in London and the southeast, helping them make savings without compromising quality of service.

Some of our local authority clients use us to manage low and moderate-need or DFG cases, leaving their in-house staff to manage more intricate projects, while others out-source the more complex cases to us.

Some require us to take on their entire back-log and help to clear their existing waiting-lists, without taking any shortcuts with the quality of service provision.

In our experience the needs of local authority clients are so wide and diverse, we like to develop an tailored package for each, to ensure we deliver exactly what it is they require